Terms of Service

Terms of Service

When you place an order on SquishyParty.com, you agree to all of the General Terms and Conditions. You must be at least 18 years old to place an order on SquishyParty.com.

Products
Squishies may look delicious enough to eat, but squishes are not real food. The products Squishy Party sells are NOT EDIBLE.
Squishies are not suitable for children under the age of 3. Squishes often contain small parts (i.e. key rings, phone straps, etc). These small parts are a CHOKING HAZARD. Do not allow children under the age of 3 to use these products.

Quality

Not every squishy is exactly the same and not every squishy is perfect. Squishies are usually made of PU foam and manufactured in a special way to make them super squishy! During this magical process, air bubbles, unevenness, color inconsistency, chips, and marks may occur. All the squishes are new and shipped in the condition Squishy Party received them in. If you pull or bend your squishy you may see lines or what look like rips. This is not a defect. This is the nature of the squishy. Decorations such as sprinkles, stickers, rhinestones, etc. are often glued on and not always permanent. Squishies may become faded or torn over time from squeezing. Some squishies show these normal signs of wear more quickly than others.

Product color(s) may vary depending on your monitor settings. Product size may look different on the screen due to photo angles. Squishy Party is not responsible for unrealistic expectations when to comes to size. Some products are scented. The strength of the scent of scented products may vary from product to product. These are not conditions for return.


Return/Exchange Policy

Squishy Party does not accept returns or exchanges.

If there is problem with your order, please contact Squishy Party via the form on the Contact page. In order minimize the amount of fraudulent claims, any problem with you order must be reported to Squishy Party on the same day the product was delivered.

All sales are final and sold AS IS.


Cancellations

Orders cannot be cancelled. Squishy Party prides itself in shipping orders ASAP!
Because Squishy Party processes orders so quickly, Squishy Party cannot accept cancellations or modifications after the order has been submitted. Squishy Party cannot combine multiple orders into one shipping cost after the order has been placed. Be sure to buy everything you want at the same time, so you can save on shipping!
Squishy Party reserves the right to cancel and refund any order in full at anytime.



PRE-ORDERS

All items purchased on the same order as a pre-order item will be shipped at the same time. Ship dates and item final design and details subject to change without notice.



Electronic Communications

If you are under 18, ask your parents permission before contacting Squishy Party

When you visit SquishyParty.com or send e-mails to Squishy Party, you are communicating with Squishy Party electronically. You consent to receive communications from Squishy Party electronically. Squishy Party will communicate with you by e-mail or by posting notices online. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing.


Shipping Policy

Orders are usually shipped within 48 hrs of purchase (excluding Sundays & holidays).

Shipping fees include handling and packaging fees, as well as, shipping costs. The cost of shipping varies depending on the weight of the item(s).

It is the customers responsibility to enter a complete and accurate shipping address. Squishy Party does not take responsibility for customer errors. If a package is returned to Squishy Party due to an unknown or incorrect address, or because the package was refused or left unclaimed, you must pay the shipping fee again in order for the package to be resent. Squishy Party will send you an invoice via email for the new shipping fee. If the invoice is not paid within 3 days, the order will be cancelled and you will be refunded the cost of the product, (not including the shipping cost) minus a 20% restocking fee which will be deducted from the refunded amount. Squishy Party is not responsible for lost or damaged packages by USPS. Squishy Party is not responsible for shipping delays caused by USPS. Shipping is non-refundable.


International Shipping

International orders may be subject to duties/taxes upon arrival in your country. The buyer is responsible for these charges and/or taxes. If the order is not delivered due to unpaid duties, the purchase price minus a 20% restocking fee will be refunded. Shipping is non-refundable.

Amendments
We reserve the right to amend these Terms and Conditions at any time. All amendments to these Terms and Conditions will be posted on on website online. Continued use of the website will be deemed to constitute acceptance of the new Terms and Conditions.


© Sensory Novelty LLC 2018

 

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